Privacy Policy
This policy explains how Mindforge collects, uses, and protects information you share with us when you use our website or enrol in our courses.
Contents
1. Introduction
Mindforge ("we", "our", "us") operates an online AI development school at mindforgenad.world. We are registered and based in Khon Kaen, Thailand. This Privacy Policy describes how we handle personal information collected through our website and during the course enrolment process.
We collect only the information we need to deliver our courses and communicate with learners. We do not sell personal data to third parties.
By using our website or enrolling in a course, you acknowledge that you have read and understood this policy. If you have any questions before proceeding, please write to us at [email protected].
2. Data We Collect
Information you provide directly
- Full name — collected via the contact and enrolment form
- Email address — used for course access and correspondence
- Phone number — optional, for support purposes
- Message content — the text you write in the contact form
Information collected automatically
- Browser type and version
- Pages visited and time on site (via analytics cookies)
- Referring website
- Device type and screen resolution
- IP address (anonymised where possible)
Legal basis for processing
- Contract performance — processing your enrolment and delivering course access
- Consent — for marketing communications and non-essential cookies
- Legitimate interest — improving our website and understanding how learners use it
- Legal obligation — where Thai law requires us to retain certain records
Data retention
Contact enquiry data is kept for up to 12 months. Enrolment records are retained for 3 years from the date of enrolment to satisfy accounting and legal requirements. Analytics data is retained in aggregated, anonymised form.
3. How We Use Your Data
- To respond to enquiries sent through the contact form
- To process enrolments and provide course access
- To send course-related updates, study materials, and announcements
- To send promotional emails about new courses or events — only where you have given consent
- To analyse website usage and improve the learner experience
- To comply with applicable Thai legal requirements
Data sharing
We do not sell, trade, or rent your personal data. We may share limited data with:
- Payment processors — to handle course fees securely
- Analytics providers (e.g. Google Analytics) — in anonymised or aggregated form
- Hosting and infrastructure providers — who are bound by data processing agreements
- Regulatory authorities — where required by Thai law
4. Data Protection Measures
- All data in transit is encrypted using TLS (HTTPS)
- Access to personal data is restricted to staff who need it to perform their role
- Our servers are hosted in data centres with physical and network security controls
- We review our data handling practices periodically
- In the event of a data breach, we will notify affected individuals within a reasonable timeframe and inform relevant authorities as required by Thai personal data protection law
While we take these steps seriously, no system is completely free from risk. We encourage you to use a strong, unique password for any account you create with us and to let us know immediately if you suspect any unauthorised access.
6. Your Rights
Under Thailand's Personal Data Protection Act (PDPA) and, where applicable, the EU General Data Protection Regulation (GDPR), you have the following rights:
Right to Access
Request a copy of the personal data we hold about you.
Right to Rectification
Ask us to correct inaccurate or incomplete data.
Right to Erasure
Request deletion of your data where there is no legal basis to keep it.
Right to Portability
Receive your data in a structured, machine-readable format.
Right to Object
Object to processing carried out on the basis of legitimate interest.
Right to Withdraw Consent
Withdraw any consent you have given at any time, without affecting past processing.
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with the Office of the Personal Data Protection Committee in Thailand.
7. Third-Party Links
Our website may include links to external resources, learning tools, or reference materials hosted on other sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently before sharing any information with them.
8. Children's Privacy
Our courses are designed for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. If you believe a minor has submitted information through our website, please contact us at [email protected] and we will remove that information promptly.
9. Policy Updates
We may update this policy from time to time to reflect changes in our practices or applicable law. When we make changes, we update the "Last Updated" date at the top of this page. For significant changes, we will send a notification to enrolled learners by email.
Continuing to use our website after a policy update indicates acceptance of the revised terms.
10. Contact for Privacy Matters
For any questions about this policy or to exercise your data rights, reach the Mindforge data controller at:
Mindforge, 200 Si Chum Road, Nai Muang, Muang, Khon Kaen 40000, Thailand
+66 43 274 9180